Emergency Contacts & Other Services
02 9361 8000, 24-hour advice, information and referrals.
Beyond Blue:
Information about depression and anxiety for teens, parents and carers.
Butterfly National Helpline 1800 33 4673
Available for anyone in Australia concerned about eating disorders or body image issues, either for themselves or someone they care about.
Family and Community Services Helpline: 1800 177 135
24-hour help line to report children at risk of harm
FriendLine 1800 424 287
Friendline supports anyone feeling lonely, needing to reconnect, or just wanting a chat. You can call them seven days a week or chat online with one of their trained volunteers. All conversations with FriendLine are anonymous.
Full Stop Australia 1800 385 578
Online or telephone support, counselling and information for anyone who is experiencing, or has experienced, domestic or family violence.
Headspace: 1800 650 890
Provides free online and telephone support and counselling to young people 12 – 25 and their families and friends.
Kids' Helpline: 1800 551 800
A national 24-hour telephone counselling service for children and young people in Australia
Lifeline: 13 11 14
A national 24-hour telephone counselling service for all ages.
Men's Referral Service: 1300 766 491
Confidential telephone service provided for men who want to stop their violent or abusive behaviour towards their family members. Women can also seek information and help from their male partners, husbands, relatives, or friends.
NSW Domestic Violence Line 1800 656 463
Provides 24/7 crisis intervention services for women (with or without children) who are experiencing domestic or family violence, including crisis counselling, advocacy and referrals.
QLife: 1800 184 527.
Provides nationwide telephone and web-based services for peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
1800Respect and Sexual Assault Support Information
Those websites offer guidance and resources for victims of abuse and sexual abuse, as well as support for those assisting them.
Reach Out:
A national online youth suicide prevention program.
Suicide Call Back Service: 1300 659 467.
Provides 24/7 support if you or someone you know is feeling suicidal.
Twenty10: 1800 184 527
Telephone (3 pm – midnight), web-based and social support to young people (aged 12 to 25 years) and adults who are lesbian, gay, bisexual, transgender and gender diverse, intersex, questioning, queer, asexual and more (LGBTIQA+).
13YARN: 13 92 76.
Provides 24/7 free and confidential crisis support for Aboriginal and Torres Strait Islander people.
Parenting support:
Gidget Foundation: 1300 851 758
Provides mental health support for expectant and new parents.
Karitane Careline: 1300 227 464
Consultation regarding common issues for children up to age 5 years.
Parentline: 1300 1300 52
Telephone counselling, information and referral service for parents and carers of children aged 0 to 18 in New South Wales.
PANDA: 1300 726 306
National Perinatal Anxiety & Depression Helpline supports the emotional and mental health needs of expecting and new parents.
Tresillian: 1300 272 736
Parenting guidance for sleep and feeding in the early years of childhood.